General Data Protection Principles

At nyxiane, we prioritize transparency, ensuring you understand how and why your data is processed in our night-time analytics environment. This policy outlines our data handling practices in accordance with applicable regulations.

April 27, 2026 nyxiane Thanasan, Nai Mueang Sub District, Amphoe Mueang Surin District, Surin Province 32000, Thailand [email protected]

Definitions

This section clarifies key terms for transparency and understanding in this policy.

Personal Data refers to any information relating to an identified or identifiable individual.

Processing involves any operation performed on personal data, such as collection, storage, or analysis.

User refers to any visitor, subscriber, or client interacting with nyxiane services.

Service denotes the suite of analytics tools, reports, and support provided by nyxiane.click.

Cookies are small text files placed on devices to enhance user experience and track usage patterns.

Data Collection

We collect data through various channels to provide optimized night-time insights.

User-Provided Data

Information you directly share when creating an account or using our services.

Contact details such as name, email address, and phone number.
Business information, including company name and industry sector.
Payment details necessary for subscription management.
User preferences and profile settings.
Feedback and support inquiries.
Custom data uploads for analysis, such as sales records.

Automatically Collected Data

Data captured through system operations and user interactions without manual input.

IP addresses and device identifiers.
Usage logs detailing feature access and session durations.
Browser type, operating system, and screen resolution.
Automated performance metrics during night-time hours.
Error logs and system diagnostics.
Location data based on IP geolocation.

Third-Party Data Sources

Data obtained from authorized external partners to enrich our services.

Industry benchmarks and market trend reports.
Aggregated social media engagement statistics.
Publicly available economic indicators.

Purposes of Data Use

We utilize collected data to enhance system functionality and user experience.

To deliver tailored analytics and insights for nocturnal market activities.
To improve, update, and maintain our platform features.
To communicate relevant service announcements and updates.
To process transactions and subscription payments.
To support customer service and troubleshooting needs.
To conduct research and trend analysis for strategic development.
To detect and prevent fraudulent activities.
To comply with legal and regulatory obligations.

Legal Basis for Processing

Our data processing activities rely on the following legal foundations under applicable data protection laws.

Consent provided by users for specific services.
Performance of a contract related to subscription agreements.
Compliance with legal obligations.
Legitimate interests, such as platform security and fraud prevention.

Cookie Policy

Cookies enhance functionality and allow us to analyze user behavior on our platform.

We use session cookies, persistent cookies, and third-party cookies for analytics.

Our cookies fall into essential, performance, and marketing categories.

You can manage cookie preferences through your browser settings or our consent management tool.

Learn more about our Cookie Policy.

Data Sharing Practices

We share data only in ways that support service delivery and regulatory compliance.

With service providers assisting in platform operations.
With payment processors for transaction management.
With legal authorities when required by law.
With analytics partners to improve service quality.
With affiliates for internal reporting and strategy.
With acquirers or in business transfers under confidentiality terms.

International Data Transfers

Data may be transferred to servers outside your jurisdiction for processing.

We implement standard contractual clauses and encryption to protect international data transfers.

Data Retention

We store personal data only for the necessary duration based on service requirements.

Account information is retained as long as the user maintains an active subscription.

Communication records are kept for up to two years unless deletion is requested.

System logs are archived for one year to support troubleshooting and security.

Data removal requests are processed within 30 days, after which data is permanently erased.

Security Measures

We apply industry-standard safeguards to protect data against unauthorized access and breaches.

Encryption in transit and at rest.
Regular vulnerability assessments and penetration testing.
Role-based access controls and multi-factor authentication.

User Rights

Users have the following rights regarding their personal data.

Right to request access, correction, or deletion of personal data.
Right to withdraw consent and object to data processing.
Right to data correction for any inaccurate or incomplete personal information.
Right to request deletion of personal data when it is no longer necessary for the purposes collected.
Right to restrict processing of personal data under certain conditions.
Right to data portability to receive personal information in a structured format.
Right to object to processing of personal data for direct marketing activities.
Right to withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

Exercise Your Privacy Rights

You may submit a request to access, correct, delete or port your personal data. To initiate a request, please send a detailed description of the request via email to our Data Protection Officer.

[email protected]

We strive to respond to all privacy requests within 30 days of receipt. In certain cases, we may require additional time, but no more than an additional 30 days.

Marketing Communications

With your consent, we may send you marketing materials about services, updates, and industry insights via email or SMS. These communications aim to provide valuable content, industry news, and event invitations relevant to your interests.

You can opt out of marketing communications at any time by clicking the unsubscribe link in any email or by sending a request to [email protected].

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect or store personal data from children under 13. If you believe we have collected data from a child, please contact us to request its deletion.

Third-Party Links

Our website may contain links to external sites that are not operated by us. We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies.

Privacy Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. We will post the updated policy on nyxiane.click with a revised effective date. Material changes will be communicated via email when appropriate.

For privacy inquiries, please contact: Data Protection Officer, nyxiane, Thanasan, Nai Mueang Sub District, Amphoe Mueang Surin District, Surin Province 32000, Thailand. Phone: +66927366254. Email: [email protected]. Business ID: 7455771792971.